Statistics II - Old Questions

7. Two computer makers, A and B, compete for a certain market. Their users rank the quality of computers on a 4-point scale as “Not satisfied”, “Satisfied”, “Good quality”, and “Excellent quality, will recommend to others. The following counts were observed:

Is there a significant difference in customer satisfaction of the computers produced by A and by B using Mann-Whitney U test at 5% level of significance.

5 marks | Asked in Model Question