Technical Writing - Old Questions

7. You are calling a client to set up an interview about a new type of Internet system in his or her office. What arrangements should you discuss with him or her? Make a list of at least three areas you need to cover in the phone call to set up an interview.

The three areas that need to be covered for the above-conditioned phone call interview are as follows:

Physical Description:

The technical description of an object generally starts with the general information, and proceeds to specific information. Regardless of the object being described, a physical description has the same purpose: to present the facts about the object.

Analogies:

An analogy is a formal comparison based on the resemblance of two unrelated objects or ideas. An analogy is useful only if the two concepts have more than one similarity. For  technical audiences, we must include the specific details and terms used in the industry.

Comparisons:

Technical descriptions sometimes compare unfamiliar objects or concepts to familiar objects or concepts. In technology, people need to express values, shapes, angles and joints in concrete, meaningful terms.